October 13, 2006
Focus on Listening

Greetings!
This months newsletter is all about listening. Most of us want others to listen to us, but we often don't listen to others. Just how good of a listener are you? Do you want to improve? Hopefully you will find something that will help you improve your listening skills in this edition of Noetic Coach Newsletter.
In this issue :

    • Listening as an Art

    • Create a Habit of Listening

    • Goal: Improve Your Listening Skills
Listening as an Art

One of the many Chinese characters for the verb, "To Listen", is shown above. On the left is a symbol for the word ear. The open eye is depicted on the top right and the open heart on the bottom right. The line between the eye and heart means undivided attention.

I first learned about this symbol years ago when I was teaching in a second grade classroom. I made a giant poster of the character and taught a lesson on how to listen. My desire was to have my students listen better to me. After teaching the lesson for the first time, I realized how much I had learned. It became a symbol and a reminder for me to be conscience of my listening skills and model for others what listening fully looks, sounds and feels like. I carried that poster around for years, teaching the lesson and reminding myself of how to listen to others.

Just like the beautiful Chinese character, listening is an art. It does take the combination of heart, ears, eyes and undivided attention. An appreciation of what someone else is saying and the desire to hear completely is truly an art.

Listening isn't easy. I often find myself thinking about my response when others are talking. I drift off and miss details and sometimes complete thoughts. At times, I find myself interruptin because I want to argue my point and iinsert my own thoughts. I struggle with the art of listening everyday. But for me, it is a struggle worth the effort and time.

A wise mentor once told me that many aspects of the ways in which we live our lives can be viewed as habits. I believe that listening can easily be thought of as a habit. Poor listening habits can be changed into better listening habits with just a bit of thought and work.

Listen to someone today with an open heart, undivided attention and with your eyes as well as your ears. I think you will find the effort pays off big time for you and for everyone else in your life.

Ann
Create a Habit of Listening

This month, spend some of your time focusing on creating a habit of listening. After reading the tips contained in this article, see if you can become a better listener and become a model for others when you are speaking.

Watch the speaker’s eyes. When someone is thinking, the eyes wander up and down and back and forth. When the person is finished thinking, you will notice the eyes have centered once again. Pause for a second or two after the eyes have centered and then start speaking.

Give the speaker the stage. This isn't the time to piggyback or one-up the speaker. Telling your similar story does not reinforce what the speaker is saying, instead it actually negates the speaker’s legitimacy.

Manage your distractions. Look at the speaker. Nod your head when the speaker makes a point. If you can not avoid being distracted, acknowledge that fact and make a point of redirecting your focus on the speaker.

Give the speaker time. Right now, it's the speaker's turn. Do not rush the speaker by completing her thoughts, interrupting or fidgeting. If you do not have time, let the speaker know when you will be able to give your undivided attention.

Keep in mind, that listening does not constitute agreement with the speaker. You are listening because the speaker values you and wants you to hear what he has to say.

Happy Listening

Ann
Goal: Improve Your Listening Skills

Do you have a personal goal of improving your listening skills? My workbook, Goal Setting and Action Plans, is the perfect tool for you! Set your personal goals and develop action plans for implementation. In addition, send me your goals and action plans and I will give you feedback each step of the way.

Please forward this to anyone you think may be interested in receiving a copy of my newsletter. Use the link below to send them a copy of this months newsletter on Listening.
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